Refund Policy
This Refund Policy constitutes a legally binding agreement between You ("User", "You") and KaBloom®, having its registered office at 20 Park Plaza, Boston, MA 02116 ("KaBloom", "Company", "We", "Us", or "Our").
KaBloom® is a registered trademark of the Company.
No Cancellation Policy
All orders placed on the KaBloom website or mobile application are final and non-cancellable. Once an order has been successfully placed and confirmed, it cannot be cancelled, modified, or rescheduled under any circumstances.
No Refund Policy
Due to the perishable and time-sensitive nature of flowers and floral arrangements, KaBloom does not offer refunds on any orders once placed.
Refunds shall not be provided in the following cases, including but not limited to:
- Change of mind by the User
- Incorrect or incomplete delivery address provided by the User
- Recipient unavailable at the time of delivery
- Refusal to accept the order at the time of delivery
- Minor variations in flower color, size, or arrangement due to seasonal availability
- Delivery delays caused by factors beyond KaBloom's reasonable control, including traffic conditions, weather, or force majeure events
Quality and Substitution Disclaimer
Flowers are natural products and may vary in appearance. In certain cases, substitutions of flowers or wrapping materials of equal or greater value may be made to ensure timely delivery. Such substitutions shall not qualify for a refund.
Order Acceptance
By placing an order on the KaBloom platform, you acknowledge and agree that:
- All sales are final
- No cancellations or refunds are permitted
- You have reviewed the product details and delivery information carefully before placing the order
Contact
For any questions regarding this Refund Policy, you may contact KaBloom through the support details provided on the website.